HR departments are busy places; looking after employees from the moment they apply for a role in the company, to organising their final day is a long and complex process, and you will be completing it multiple times for lots of employees during your career. So, it’s important to streamline your operations as much as possible to make sure that there is time to cover everything effectively. Here are some ideas on how you could do this.
Most industries are now taking the leap into digitalisation, as it has such a big impact on efficiency. When it comes to HR, this can help in many different areas of practice. For example, you can now get software that keeps track of various statistics such as sales numbers, client feedback, and the progression of projects so that you can easily access the information you need to carry out staff performance reviews. You can digitalise your internal communications too, so that you can send important information out in bulk, which saves a lot of time, as well as being able to merge statistics into emails rather than having to take the time to gather and compile them yourself.
Furthermore, you can now carry out interviews via video calling, which is a far more efficient way of doing it as it enables you to fit more candidates into a shorter space of time. It also means you can have a record of your conversations to refer back to if you need to remind yourself of their credentials.
Mentoring and Training
Training doesn’t have to be delivered one by one and face to face, which would be a very time-consuming process. You can make the most of things like PowerPoint presentations to educate large groups of people at once, and software that lets them practice without supervision, so that they can learn the majority of what they need to learn before needing any intervention from HR staff.
Mentoring software is another option, which acts as a social learning platform so that employees can go to each other for help and guidance, rather than always going to the HR department. For example, if they’re struggling with an aspect of their role, they can ask a member of staff who has previously filled the role for guidance.
Something that not many HR departments make the most of is its employee feedback. Asking employees for their thoughts in an anonymous capacity can give you a lot of insight into what is and isn’t working when it comes to the operational processes that are in place. This also helps when it comes to keeping grievances at bay, as you can find out when potential problems look like they might arise, allowing you to nip them in the bud rather than letting them escalate to a point where they may take a lot of time to solve.
Streamlining your HR operations is possible with the help of new technology that allows you to digitalise many of your processes, such as training, keeping track of staff progression, and internal communications.
You can also integrate mentoring into the workplace so that employees can help one another, and you can keep a constant line of communication open between you and them so that you can get feedback and insight that allows you to make positive changes quickly. Take a look at vikingwanderer.com for more helpful business tools, such as a list of contacts and services that could benefit any company.