How to Improve the Employee Experience
It’s important to remember that your team of staff won’t automatically help your company move in the right direction; you need to cultivate the environment and the employee’s talents to make sure that it happens. While you might think that your company is a positive and productive place to work, there are always things you can do to improve things. And once you do, you’ll begin to see a whole host of benefits. For example, your output will be better, and so will the overall atmosphere of the office. Below, we take a look at a few ways how you can nudge your worker experience in the right direction.
Make Sure They’re a Right Fit
It’ll be a lot more difficult to develop a happy atmosphere if your employee was never going to be the right fit for your company in the first place. It’s not about hiring a worker that will seamlessly fit into your business. People can, after all, be trained to do things your way. But if they’re out of sync with the culture of the organisation, then there’ll be issues. If you’re running a young and dynamic startup, then you’ll be looking for a different personality to a company that’s more traditional and structural. Look beyond the CV, and figure out whether they’ll fit in well.
Treat as an Individual
Perhaps the most common complaint from disillusioned employees is that they feel as if they’re little more than a cog in a machine. They’re not treated as an individual in any sense. You can imagine how they would find their employee experience if they’re treated this way. So take the time to get to know your employees; it’s not just about the job they can do. They’re also people with their own concerns, needs, and wants.
Sometimes, companies are guilty of feeling into something of a “master and servant” type of relationship. All the communication is one way, from the top to the bottom. While this does allow for a business to feel in control, it’s not the recommended approach. It can lead to distrust and resentful working environments, and productivity can plummet. It’s much better to make the workplace conversation run both ways. Getting the thoughts and feelings of your staff can lead to improved employee engagement, and can help you to run your business better. Your staff will have concerns and issues that you, in your more superior position, would not be able to see.
A Friendly Atmosphere
You can usually tell whether an office has a positive or negative atmosphere within a few minutes of being there. Once a bad atmosphere has set in, it can have a really negative influence — output decreases, and staff can begin to leave. So it’s up to you to create a pleasant atmosphere. You can do this by generally treating your staff well, and by offering small perks, such as free coffee and snacks, that make the day that slightly more enjoyable. People will be happier.