Commercial Crises (And What To Do About Them!)
If standard procedure when a crisis occurs in your business is to tear your hair out and panic, it could be negatively affecting your company. In fact, knowing how to deal with a disaster in the right way can make the difference between success and failure in the business world. With this in mind, below you will find a short guide on how to deal with the most common business catastrophes.
You are understaffed.
Not having enough staff due to illness on a busy day can be a nightmare. That is why it is essential you nip the situation in the bud as soon as possible.
A tactic that you can use to help you solve this crisis is to use a payroll app that each employee can download. This app can then be used to disseminate information about shifts that need to be covered instantly, as well as any changes in the rota patterns that you have to make at the last minute. Something that can ensure you rarely have to deal with last-minute understaffing issues ever again.
There’s a crisis at your location.
I’m betting that your business location is the heart and soul of your company. It’s there you will find all your stock and equipment that lets you do what you do. Therefore, if something happened like a fire that means you no longer had access to this location it could quickly send things into chaos.
Luckily, you can prepare for this by using a workplace recovery provider. These are businesses that provide equipped office spaces in case the worst does happen. Spaces where you and your employees can get on with the day to day tasks of running the business, even though your location is not accessible. Check out sites like this to get more info on this type of service. Remember, planning for a crisis in advance can help minimise the effect it has on your company!
Your supply chain fails.
This is something that the UK arm of the fast-food chain KFC could tell you a little about! Yes, they are a chicken restaurant that ran out of the fowl above. Something that wasn’t too great for their sales or PR, although their marketing team did have an inventive way of getting the public back on side as you can see below.
However, it is always best to not get into such a situation in the first place and to do this it is vital that you pick a reliable supplier for all the essential items and resources your business needs to function.
It is also crucial that bills to these suppliers are paid on time, as late payments can cause delays that will have a knock-on effect on your business. Also, if you are considering changing suppliers as KFC did, do your research on the new company first, and check that they can come through on what they are offering you. Otherwise, you may end up with egg on your face (or is that chicken?) just like Colonel Sanders UK troops did!