For years, business has relied on two trusty social media sidekicks in an effort to connect with their customer bases; Facebook and Twitter. These two social media stalwarts have always been the go-to platforms for startups across the world. They encourage more informal communication between business and customer and can be manipulated into becoming exceptional
The word digital is often associated with the idea of modernisation, and when you discount a lot of the negative connotations that has about it, it’s actually a very efficient business move to make! Maybe you’ve just come into a new job heading up a team in a business where paper records are in the
Online shopping has opened up a new world to eCommerce stores. Nowadays, retailers are open 24 hours a day and don’t require a customer to come into the store. It’s like a dream come true! But, there is a problem and it’s called shipping. Sadly, lots of unhappy customers return their items and ask for