Business to Business Marketing – Simple Guide

If you are just about to start your marketing campaign, and are working in an industry that serves other businesses, you will need to have a detailed plan. Your approach will need to be different from businesses that sell products and services to customers directly. You will need to stay flexible, think about volumes, customer values, and customer acquisition costs. Find out more about the principles of business to business marketing below.

Look Professional

When building your online and offline presence, it is important to create a strong and reliable brand. Your company will be judged by important decision makers in other firms, and this means that you have to show off your expertise, build on your existing reputation, and showcase your portfolio and awards in your marketing communication.

Offer More

To win business customers from your competition, it is important to offer more than other companies. Added value services should be in the focus of your online marketing. Answer your website visitors’ question: “why are you different and why should I order from you?”. No matter if you are in the Gas Oil Drums industry or would like to get more accounting customers, you have to stand out and show how much more value you offer than other companies.

Do Your Competition Research

To win the marketing game, you need to build your messages around your company’s features that are different from other companies. For this, however, you will need to find out as much as you can about your marketplace and competition. You can conduct the research online, or obtain different quotes on services you also offer on review sites and directories. This way, you can identify gaps in the market and build your company’s competitive advantages.

Offer Guarantees

Whenever creating a marketing campaign, you should offer guarantees for companies. No matter if you are an entrepreneur trying to design training for companies or the head of a larger organization in the manufacturing business, companies will be looking for reassurance that you can do the job well and fix whatever goes wrong. Communicating money back guarantees and terms and conditions in your marketing communication will suggest that your business is transparent.

Pay Attention to the Needs of Business Owners

Most business owners try to juggle different tasks at a time. They are short of time, and their attention span is short. Therefore, to capture their interest, you will need to create straight-to-the-point marketing messages that address their most important problems. Don’t bore your business customers with complicated infographics, or long videos. You have to answer the questions your business customers have not yet asked. For this, you have to do your market research and tailor your marketing communications to the needs of your potential clients.

Marketing for business customers is different than capturing the interest of individuals. Your corporate clients will have a higher expectation of transparency and clarity. You will need to communicate clearly and provide guarantees and reassurance in your marketing communication to win the trust of your marketplace.  

3 Things Small Business Owners Spend Too Long Stressing Over

Running a small business can be tough. Especially if you’ve started up on your own or have no experience of management. When you manage a large company, you have training, or you build up from the start, you may even have a degree and a team around you to help. When you start up on your own, you can come from a totally unrelated background, with some fantastic ideas but no idea about taxes, insurance and all the other things that come with running a business.

There’s a lot to think about, and a lot more than simply selling products or services do. It’s important to spend time on design and marketing and to make sure your products or services are of high quality and priced correctly. But, there are other elements of business that small business owners spend far too much time stressing over needlessly.

Accounts

Small business owners, bloggers, freelancers and anyone else that makes money for themselves instead of as an employee can be absolutely terrified of their accounts. They panic about what they need to record, who they need to tell and how to keep their money.

There’s no need. Accounts Lab can help if you need it or if you’ve got yourself into a mess by not recording things correctly. But, you can keep track of your accounts yourself with just a little organisation. Set up a spreadsheet with all of the basic details on and make sure you record everything as soon as you get paid.

 

Taxes

After accounts, there are taxes. Many people worry needlessly about filing their first tax return only to find that as long as their accounts are well organised and up to date, it’s much easier than they thought.

If you are anxious about making a mistake, hire an accountant to help you instead of letting it stress you out.

Another problem with taxes is paying them. When you are an employee, your taxes automatically go out of your wages; you don’t have to do anything. So, it can come as a shock the first time you are hit with a big bill. File your return as early as you can to give yourself time, and try to get into the habit of putting a little aside each week or month ready.

 

Invoicing

New small business owners often worry about actually getting paid. They hate asking for money or even negotiating a fee. But, if you are offering a product or service, you deserve to be paid for it and paid your worth.

Instead of worrying, prepare an invoice template including your payment details and any stipulations, such as when the invoice needs to be paid. Keep it simple and professional and send it out as soon as an order is made. Don’t be afraid to raise an issue if you are not paid on time, or to impose a late fee.

The main things we worry about tend to be financial. But, there’s no need. Keep on top of things, and it’s easy, and there is always help available if you need it.

How To Create A Media Pack

A media pack is a document containing information about your business, product or event. They are mainly used at events and for launches as a package of information for journalists to help them write their story. Unlike the traditional email, media packs create a more enjoyable viewing experience with sleek, sophisticated design.

So what are the key elements that should make up your media pack?

Introduce Your Business

This is meant to be an introduction of your business but AIMED at your target market rather than a general introduction so remember to aim your content at your niche. Inform the reader

  • Who you are
  • What the purpose is of your business
  • What are the benefits of using your products
  • How do your products differ from other competitors on the market?
  • Where are you located?

Mission Statement 

This is the heart and soul of your company within one engaging paragraph. Differentiate yourself from your competitors and sound unique. For example, if I was purchasing a large amount of paper for printing, there are multiple companies to choose from. But a company that brands themselves as Eco-friendly and uses recycled paper would probably sway me above all others. As a guide, here are the 4 questions to create your mission statement.

  • How do we do it?
  • Whom do we do it for?
  • What value are we bringing?
  • What can we uniquely provide over all others?

Add Testimonials

Testimonials are an incredible marketing tool and add a sense of credibility to your website. Fantastic testimonials can be the deciding factor on whether the customer will go ahead and purchase from you. As guidance, try to answer the below 4 questions in your testimonials.

  • The problem the customer had
  • Other solutions they tried which failed
  • What solution YOU provided for them
  • The outcome

Services Offered & Prices

We could split this into 2 different sections but you have a limited amount of time to engage with the customer before they will stop reading your Media pack, roughly 20 seconds in fact! That’s why it’s so important to be as transparent as possible. Take a look at the questions below and try to answer them.

  • Has your product received great online reviews? Include the reviews next to your product/service – ‘As seen in’ etc.
  • Use power words to increase sales and make your sentences more punchy. Endorsed, Certified, Authentic etc.
  • Add facts about your product. Does your eyeshadows contain a higher pigment than what is currently available on the market but at an affordable price?
  • For pricing, ensure you have thoroughly researched the market and your competitor’s prices. Extortionate prices without an incredible product will just make your customers purchase elsewhere.

Processes & Contact Details

This is important information for the customer. We need to be as transparent as possible about how we will process their orders and include info like follow up and delivery times.

  • How long will your product take to deliver?
  • After they have purchased, what will happen next?
  • Will you contact the customer within 24 hours?
  • Do they download the product and is there a user guide?

For your contact details, we want more than just a phone number and address.

  • Are you on Linkedin?
  • Facebook and Twitter?
  • Do you have a Pinterest account?
  • What about your email address?

The Design

The design will quite simply make or break your product. The whole point of creating a media pack is a direct way of selling to your customers WITHOUT the conventional email. I use canva which have free media kit templates!

So here are just a few tips on to create a simple media pack and the information you should include. Once again, remember to write this for your target market, not to fit everyone!

Good luck and any questions, just click here!